I’ve been involved in content moderation since roughly 2004. I’ve built spam prevention for corporate and personal e-mail, moderated open-source mailing lists and IRC channels, worked at a couple social media networks, and help moderate a Mastodon instance for a few hundred people. In the last few years I’ve wasted more time fighting blog comment spam, and I’m pretty sure Large Language Models (LLMs) are to blame.
I think of spam as a space with multiple equilibria. Producing spam takes work. Spammers are willing to invest that work because each message has a small chance to make money, or achieve political or emotional goals. Some spam, like the endless identical Viagra scams in my email spam folder, or the PHPBB comment spam I filter out here on aphyr.com, is cheap to generate and easy to catch. I assume the spammers make it up in volume. Other spam, like spear phishing attacks, is highly time-consuming: the spammer must identify a target, carefully craft a plausible message using, say, the identity of the target’s co-workers, or construct a facade of a bank’s log-in page, and so on. This kind of spam is more likely to make it through filters, but because it takes a lot of human work, is generally only worth it for high-value targets.
Update, 2025-05-22: TrueNAS was kind enough to reach out and let me know that their support process does not normally incorporate LLMs. They’re talking about what happened internally, and intend to prevent it from happening again through improved documentation and reviewing the support process as a whole. I’m happy to hear it!
TrueNAS makes file servers, also known as Network Attached Storage (NAS). I bought one of their smaller boxes to house backups, and it’s a great little NAS. For many years TrueNAS sold boxes with a BSD-based operating system, but in the last few years they’ve released a new, Linux-backed operating system called TrueNAS SCALE, also called “Community Edition”. I was considering migrating to TrueNAS SCALE, but the docs started off with this warning:
Update, 2023-05-23: Added a paragraph about Dr. Howard Whiteman’s non-existent quote.
I subscribe to the Chicago Sun-Times, a non-profit newspaper. This week they sent me a sixty-four page special insert, branded with the Chicago Sun-Times logo, full of LLM nonsense. Yesterday I wrote the following letter to the Chicago Sun-Times. That evening, they published this followup.
Back in 2023 I went through an inter-state move with Flat Rate Movers, LTD., a.k.a. Flat Rate Moving, US DOT 488466, MC 254356. They bungled the job, damaged my stuff and my house, and then refused to talk to me or their own insurance company. I placed dozens of calls, wrote letters, emails, nothing worked. I finally got some money for the damage by working with their insurer directly. I know a lot of folks struggle with moving companies, and figured I’d write up a bit of this story in case it helps. You can skip ahead if you just want to know about the FMCSA insurer database.
In November 2022 I scheduled the move with Flat Rate. We took a detailed video inventory of everything to be moved. I paid over $14,000 for an “all inclusive move”, which, per the move plan, included full packing services, blankets for furniture, boxes for electronics, lamps, and bicycles, a custom crate for a tabletop, and “extended valuation coverage”—their insurance policy.
Submitted to the Department of State, which is requesting comments on a proposed change which would align US passport gender markers with executive order 14168.
Executive order 14168 is biologically incoherent and socially cruel. All passport applicants should be allowed to select whatever gender markers they feel best fit, including M, F, or X.
A few quick notes for other folks who are geoblocking the UK. I just set up a basic geoblock with Nginx on Debian. This is all stuff you can piece together, but the Maxmind and Nginx docs are a little vague about the details, so I figure it’s worth an actual writeup. My Nginx expertise is ~15 years out of date, so this might not be The Best Way to do things. YMMV.
First, register for a free MaxMind account; you’ll need this to subscribe to their GeoIP database. Then set up a daemon to maintain a copy of the lookup file locally, and Nginx’s GeoIP2 module:
This is not at all news, but it comes up often enough that I think there should be a concise explanation of the problem. People, myself included, like to say that POSIX time, also known as Unix time, is the number of seconds since the Unix epoch, which was 1970-01-01 at 00:00:00.
This is not true. Or rather, it isn’t true in the sense most people think. For example, it is presently 2024-12-25 at 18:51:26 UTC. The POSIX time is 1735152686. It has been 1735152713 seconds since the POSIX epoch. The POSIX time number is twenty-seven seconds lower.
In June 2023, when Threads announced their plans to federate with other Fediverse instances, there was a good deal of debate around whether smaller instances should allow federation or block it pre-emptively. As one of the admins of woof.group, I wrote about some of the potential risks and rewards of federating with Threads. We decided to wait and see.
In my queer and leather circles, Facebook and Instagram have been generally understood as hostile environments for over a decade. In 2014, their “Real Name” policy made life particularly difficult for trans people, drag queens, sex workers, and people who, for various reasons, needed to keep their real name disconnected from their queer life. My friends have been repeatedly suspended from both platforms for showing too much skin, or using the peach emoji. Meta’s moderation has been aggressive, opaque, and wildly inconsistent: sometimes full nudity is fine; other times a kiss or swimsuit is beyond the line. In some circles, maintaining a series of backup accounts in advance of one’s ban became de rigueur.
I’m in the process of replacing a old radiator system with a centrally-ducted, air-source heat pump system with electric resistive backup heat. I’ve found that the default ecobee algorithm seems to behave surprisingly poorly for this system, and wanted to write up some of the settings that I’ve found yield better behavior.
A disclaimer. I’m not an HVAC professional. I have two decades in software operations, a background in physics, and far too much experience inferring system dynamics from timeseries graphs. This advice may void your warranty, burn your house down, etc.; everything you do is at your own risk.
Recently I’ve had users of my libraries start reporting mysterious errors due to a missing reference to SequencedCollection, a Java interface added in JDK 21:
Execution error (ClassNotFoundException) at
jdk.internal.loader.BuiltinClassLoader/loadClass (BuiltinClassLoader.java:641).
java.util.SequencedCollection
This story is not practical advice. For me, it’s closing the book on an almost two-year saga. For you, I hope it’s an enjoyable bit of bureaucratic schadenfreude. For Anthem, I hope it’s the subject of a series of painful but transformative meetings. This is not an isolated event. I’ve had dozens of struggles with Anthem customer support, and they all go like this.
If you’re looking for practical advice: it’s this. Be polite. Document everything. Keep a log. Follow the claims process. Check the laws regarding insurance claims in your state. If you pass the legally-mandated deadline for your claim, call customer service. Do not allow them to waste a year of your life, or force you to resubmit your claim from scratch. Initiate a complaint with your state regulators, and escalate directly to Gail Boudreaux’s team–or whoever Anthem’s current CEO is.
People keep asking why Jepsen is written in Clojure, so I figure it’s worth having a referencable answer. I’ve programmed in something like twenty languages. Why choose a Weird Lisp?
Jepsen is built for testing concurrent systems–mostly databases. Because it tests concurrent systems, the language itself needs good support for concurrency. Clojure’s immutable, persistent data structures make it easier to write correct concurrent programs, and the language and runtime have excellent concurrency support: real threads, promises, futures, atoms, locks, queues, cyclic barriers, all of java.util.concurrent, etc. I also considered languages (like Haskell) with more rigorous control over side effects, but decided that Clojure’s less-dogmatic approach was preferable.